May 19

Marketing / Operations Assistant needed

We’re looking for marketing and operations support as we launch the next chapter in Utopy's story!

Who are we?
From social inequality to the climate crisis, we’re facing some enormous global challenges. The list is long. But luckily, there are people, organisations and communities out there who want to do something about it. Utopy exists to empower purposeful people with the tools, skills and knowledge they need to do just that. 

We are launching a new platform to support the growth of our learning content, professional career development tools and job board for purposeful careers. We’ve grown through a few iterations and are now merging two businesses into the new Utopy platform, and we need your help!
What are we looking for?
We are looking for support in a number of areas and are open to a person/multiple people who can take on responsibilities in different areas including general administration, social media, website management, customer support and sales, but you don’t necessarily need experience in any of these areas to join the team. 

Most of all, we’re looking for someone hardworking, who is passionate about learning, able to pick things up quickly and excited to contribute to a young start-up. We’re a remote first team so your location is less important to us than your work ethic. We’re open to someone taking on all, or a selection of the below tasks (minimum of 10 hours commitment per week).
Tasks:
  • Social media posting & engagement (Twitter, LinkedIn, Facebook, Instagram, uploading to YouTube), if you have experience in planning social media content that’s a bonus!
  • Email marketing support - experience with Klaviyo is a bonus
  • Creating graphics using Photoshop or other software (from templates)
  • Customer management; email enquiries, website live chat support, social media replies, phone calls and customer research 
  • Website admin; uploading new content, adding job vacancies, testing new features
  • Sales administration; scheduling calls with customers, researching contact details, after sales support, deliver platform demos
  • General administration; support team members with admin tasks including but not limited to, creating sales leads lists, web research, data input, creating Google Slides presentations
Who you are:
  • Interested in learning and developing yourself, that’s the business we’re in!
  • Interested in working in a fast-growing startup environment
  • Able to commit a minimum of 10 hours per week within a Mon-Fri 8am-7pm timeframe. Maximum hours negotiable. Flexible hours to fit in with your life.
  • Self starter, able to manage your own workload and work independently
  • Show evidence of skills in any of the following; creating graphics, customer service, administration, copywriting, social media managementFamiliar with Google apps
  • Access to your own laptop for work
  • Entrepreneurial, use your initiative, resourceful and creative problem solver
What you’ll get:
  • Working with a small team you’ll be exposed to many areas of the business, reporting directly to the CEO with amazing learning opportunities
  • £10-£13 per hour depending on experience (self employed basis to start with)
  • Opportunity to expand the role and hours as the company grows
  • Membership to Utopy career development platform to develop your own skills
How to apply:
I need to know about your relevant experience and why you want to work for Utopy and am flexible in how you present this; CV, LinkedIn profile, a few paragraphs in an email, video application, examples of your work or other creative means. I also want to hear about something that you experienced recently (podcast, live event, book, documentary, written article, radio segment…) and what you learned and found interesting about it. If you don’t include this, I can only assume you didn’t read this far, or aren’t committed enough to learning and unfortunately you will automatically be removed from the selection process. Please send this via email to hello@utopy.co. We are hiring on a rolling basis so don't wait if you think this is a good fit for you!

If your profile is successful in this round, you’ll be invited to complete the following:
  • Phone/video call with two members of the team (30 mins each)
  • Test task following written/video instruction (max 1 hour)
  • Test day - paid (for us and you, we both need to be sure it’s the right fit)

We’re flexible on when you start if it’s a match!
Utopy is committed to diversity and inclusion and we are excited to be building a diverse team. Utopy will make every effort to identify and implement reasonable adjustments as required by any candidate. Discrimination of any kind is not welcome within our team or within our business activity.
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